Selecting The Correct Headset For Your Office Phone
Headsets come in an array of styles to cover a multitude of uses from a number of manufacturer’s .The three leading manufacturers of office and business headsets are Plantronics, Jabra and Sennheiser. Choosing a headset can often be daunting, so here’s a brief guide to what’s out there.
Corded headsets were the initial headset to be used in the commercial envorment and are still extremely popular with many businesses today, especially with call centres and places with a high number of staff. They are usually plug and play having a variety of connection cables available to ensure they have that virtual compatibility with all current phones systems. The corded headset is also the most cost effective, not everyone needs the higher specification models on offer today.
Styles vary greatly within the corded headset genre, with the over the ear, headband and behind the neck styles being the styles available. Also different manufacturers have varied approaches on these styles giving you a truly broad spectrum of headset options to choose from.
Wireless headsets were introduced 10 years ago, and these have seen massive technological improvements within the field of personal telecommunications, which continues with new and improved features being added to headset models all the time.
You tend to find wireless headsets use either DECT technology or Bluetooth technology to achieve a wireless connection. Whereas DECT was the favoured technology of the two offering a longer range and encrypted signal, Bluetooth was being used mainly for mobile headsets. However the tide has turned and Bluetooth has recently come on leaps and bounds with many major manufacturers such as Plantronics and GN Netcom utilising Bluetooth technology with their latest headset models, such as the Plantronics Savo Go and the Jabra GO 6400 headset. This is partly due to the popularity of Unified Communications, or in other words products, in this case headsets, that work with more than one device in the office and the new generation of Bluetooth headsets can work with your Bluetooth mobile phone, desk phone and PC. This has huge money saving implications for companies
Like corded headsets, you find wireless headsets developed in a number of wearing styles, from in the ear, over the ear, over the head and behind the neck models, with each manufacturer having their own approach to each wearing style.
If you’re thinking choosing either a corded headset or planning to go wireless, my advice is to do a little bit of research and look into all the available models with their different features and functions to ensure you get the correct headset for your needs.